We will work together as a team, giving 110%, backing each other up and striving each and every day to deliver the most outstanding customer service excellence that our clients have ever received. We will do all this with a genuine smile on our faces.
“SAFE, SECURE, SERVICE.”
Echuca Locksmiths Pty Ltd offers a “Safe, Secure, Service”. We listen intently to the needs of our customers. Only after this time will we offer our expert advice to ensure you get the most suitable products, at the best possible prices.
We understand that they want to prevent theft, and to know that their valuables are protected at all times. This could be a domestic customer wanting a small home safe, or a Corporate Client wanting a major new restricted keying System. Whatever our customers needs are, the end result is we are totally committed to it being “SAFE and SECURE”.
So that’s what we offer; a safe, secure, service that will completely fulfill our customers requirements. This will be provided to them in a totally professional manner. With integrity and attention to detail, our Qualified Locksmiths are highly trained in their trade and will provide the customer with the right advice and “SAFE, SECURE, SERVICE”.
Echuca Locksmiths Pty Ltd has been an established Locksmithing business for over 20 years. My wife and I, (Colin & Kim Moss) purchased the company in December 2000. Since this time the companies turn over has increased by 200% which has enabled us to employ five local full time staff members. We have a large customer base consisting of commercial, residential and corporate clients. Our very attractive and well stocked retail store and workshop is located at 108 Hare Street. This is in the main shopping district and allows easy access for our customers. We have three fully equipped on site service vehicles which allow us to complete our on-site service work effectively and efficiently. We are committed to servicing the local area as our main priority.
Qualified Locksmith & Alarm Technician
Company vision & values
Echuca Locksmiths the leader in Security and Service for Commercial and Domestic clients in Northern Victoria and Southern N.S.W.
Our Mission is to provide quality customer service and products. To stay updated with the ever-changing security Industry.
Our values guide us on how to we need to behave in order to achieve our vision. To create a harmonious team environment.
- Honesty/ Trust
These values are the corner stone of our business.
It gives our customers peace of mind.
To be able to inform our customers of the latest products and services.
Get the right advice the first time.
Allows us to operate efficiently. Listen to your customer.
To be clear with your customer and keep them informed.
Return trade and a solid reputation as a service provider.
Have confidence in us and want to return to us for future work. Customer provided with efficient friendly And reliable service.
We respect the needs, of our staff and customers alike. To provide a harmonious work environment.
It gives the customer a sense of security.